frequently asked questions
how do I contact the surgery?
- Sturminster Newton Medical Centre tel: 01258 474500 or 01258 474505, fax: 01258 471547
Open 8am – 6.30pm Monday – Friday
- Marnhull Surgery tel: 01258 820015, fax: 01258 821266
Open 8.30am – 12.30pm Monday – Friday and
2pm – 6pm Tuesday
how do I register with the practice?
The Practice welcomes patients living in Belchalwell, Bishops Caundle, Child Okeford, Droop, East Orchard, East Stour, Farrington, Fiddleford, Fifehead Magdalen, Fifehead St Quinton, Hammoon, Hazelbury Bryan, Henstridge, Hinton St Mary, Holwell, Ibberton, Iwerne Minster, Kings Stag, Kington Magna, Lydlinch, Manston, Mappowder, Margaret Marsh, Marnhull, Moorside, Okeford Fitzpaine, Pulham, Shillingstone, Shroton, Stalbridge, Stalbridge Weston, Stoke Wake, Stour Provost, Stourton Caundle, Sturminster Newton, Todber, Turnworth, West Orchard, West Stour, Wonston and Woolland.
If you live in our practice area and would like to register with us please complete one of the registration forms that are available from reception, or via our website (see registration page).
On the form, you will be able to say which practitioner you would prefer to see. However, you will be registering with the practice rather than an individual GP.
how do I make an appointment?
All surgeries are by appointment only. We will always try and give you an appointment with the doctor of your choice, but this is not always possible. The receptionists can advise you when the doctors are in surgery. You can either call on the day of your choice or book an appointment in advance. Both Sturminster and Marnhull Surgeries open at 8:30am to make appointments.
We are also able to offer online booking of appointments, please click here for more information.
Below is our current timetable of each doctor’s typical working week. Please note this may change due to annual and sick leave or study days.
| |
monday |
tuesday |
wednesday |
thursday |
friday |
| |
|
| sturminster am |
Dr Edwards
Dr Cave
Dr Robinson |
Dr Cripps
Dr Edwards
Dr Burton |
Dr Cripps
Dr Robinson
Dr Cave |
Dr Cripps
Dr Burton |
Dr Cripps
Dr Burton
Dr Cave |
| sturminster pm |
Dr Cripps
Dr Edwards
Dr Robinson
Dr Cave
|
Dr Cripps
Dr Burton
Dr Cave
|
Dr Edwards
Dr Cave
|
Dr Cripps
Dr Burton
|
Rota Doctor |
| |
|
| marnhull am |
Dr Cripps |
Dr Cave |
Dr Edwards |
Dr Burton |
Dr Edwards
Dr Robinson |
| marnhull pm |
|
Dr Edwards |
|
|
|
|
telephone consultations
The surgery now offers telephone consultations for patients that may not need to be seen by the doctor. We recognise that for a number of problems it may be more appropriate and more convenient to speak to the doctor or nurse by telephone rather than coming in to the surgery in person. If you feel that a telephone consultation would be more appropriate, you should contact the surgery to request a call. If after speaking to you, the doctor feels that you should be seen, they will give you an appointment to come in on that day or when is convenient to you both.
how do I request a repeat prescription?
This service is available for items that have previously been agreed with the doctor to be repeatable. Such items appear on the counterfoil attached to the prescription. The doctor will authorise a supply for a number of repeats until the next review is due. Generally routine reviews for asthma, diabetes, epilepsy and family planning are with the practice nurse.
Repeat prescriptions may be requested by posting or faxing the prescription counterfoil, or leaving it at the surgery with the items needed ticked off. We feel that it is less likely to result in errors than telephone requests. You can also email your request via our website. Please allow at least 24 hours for repeat prescriptions.
When you have had the maximum number of repeats authorised before review the message “please see the doctor before next repeat can be issued” appears on the counterfoil. In this instance please arrange a routine appointment allowing adequate time before your supply is used up.
how do I request a home visit?
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if possible. However, we can visit you at home if your condition means you cannot attend one of our practices. Please try to ring before 10am to arrange a visit and let us know if your condition is urgent.
how do I access out of hours care?
There are various different ways of obtaining out of hours care depending on the nature of your condition.
Please refer to our emergencies page for more details.
